Top Class IT and Dev Talent
Work with ATL BPO and build a dedicated IT professional team that provides technical customer-facing or back-end support solutions.
Despite well-designed product deployment and the implementation of software QA methodologies, issues can be encountered during the software lifecycle.
Our offshore teams have the latest knowledge and training on software functionalities and systems. They can provide timely support and assistance for any technical or software application concerns that may arise.
Benefits of IT & Software Dev Outsourcing to ATL BPO
Time Efficient & Save Money
Developing code, managing systems, and dealing with software changes require significant time and financial investments. Customers expect prompt assistance when it comes to configuration support for these updates. By hiring cost-effective offshore IT support, businesses can efficiently address issues related to new product features and user experience (UX).
24/7 Dedicated Support
Businesses must have a dedicated team to properly assist and provide technical support for customers’ needs and demands.
ATL BPO recruits and trains the right people for your business. Offshore IT Support Agents undergo structured and practical training with ATL BPO and the client to know and properly understand the product and features.
Offshore IT Support teams offer dedicated account management, ensuring personalised and timely support for each interaction. Businesses can collaborate with skilled Offshore Technical Support staff with expertise in building and deploying scalable, well-designed, and agile products. These professionals provide technical support for applications, perform troubleshooting, conduct unit testing, coding, and other related tasks.
An Outsourced Web Development Team of Your Own
ATL BPO offers IT development outsourcing services, seamlessly integrating an offshore team into your onshore operations. Whether you require additional developers or staff for new roles like technical writers, our recruiters swiftly source and onboard the necessary personnel. Your dedicated outsourced web development team can work remotely or utilise our office equipped with HR, admin, and 24/7 IT support.
We prioritise the engagement and upskilling of our offshore teams through comprehensive training programs, certification courses, and year-round health and wellness activities. This approach boosts employee loyalty and minimises attrition rates in the dynamic IT environment, ensuring a dedicated and motivated workforce.
Are you looking for a specific IT staffing solution?
Engage in a conversation with our IT Subject Matter Expert, who has a proven track record and extensive experience building successful IT teams across various operations and infrastructure divisions. They can provide valuable insights and guidance based on their expertise in the field.
What Our Team Does
Our outsourced web development teams are designed to be cross-functional and self-sustaining, encompassing all the necessary roles to deliver either the minimum viable product (MVP) or the entire software solution.
Typically, an outsourced web development team consists of an IT project manager responsible for planning timelines and managing stakeholders, a lead developer who delegates coding tasks (often specialising in JavaScript, ReactJS, AngularJS, and NodeJS), and QA analysts who thoroughly test the product in both internal and external (customer) environments.
In some instances, additional roles, such as a UI/UX designer to enhance the customer experience and a technical writer for documentation purposes (user manuals, FAQs, etc.), may be required.
Roles for IT & Software Development Outsourcing in Bangladesh
ATL BPO excels in constructing offshore IT teams and swiftly meeting the personnel requirements for a fully operational department. However, we also cater to clients who prefer to begin with a small proof of concept. Initially outsourcing a few roles, they can experience firsthand the tangible advantages of offshoring IT support services from our offshore office in Bangladesh. This allows for a measured approach to expanding their outsourcing initiatives based on the proven benefits.
We prioritise deep collaboration with our clients, ensuring a solid partnership and providing assurance that you are in capable hands. We offer the flexibility to customise teams' composition to meet your needs precisely. With our extensive experience and proven track record, we excel in building the following types of teams:
- Service Desk or Help Desk
- Software/Web Development (Agile or DevOps teams)
- Information Security
- Database Administration
Alternatively, we can also assist you in bridging gaps in your IT units by filling in the following roles:
We can connect you with a referral from one of our existing partners who can share their firsthand experience.